Jelly Saurus Privacy Policy
Jelly Saurus Inc. (“we,” “us,” or the “Company”) explains below how personal information is handled in the games and related services we provide (the “Services”), including the information involved, its purposes, retention, and your rights. This common policy applies to our current games and related services and those we add in the future.
Actual processing may differ by game features, platform, region, SDKs, and your choices. The sections below apply only when the relevant feature or external service is used; they do not mean that every game collects every listed category or uses every listed provider. A service that expressly provides a separate privacy policy is governed by that policy.
If processing outside the scope described here is added or existing processing changes, we update the relevant information or provide a separate notice in the affected service and obtain consent where required by law.
1. Information Handled and How It Is Obtained
1) Game data stored on your device
In games with local-save features, information such as game progress, scores, collected or acquired content, preferences, local purchase-entitlement states, and consent choices is stored on your device. These saves are distinct from information transmitted off your device by advertising and purchasing SDKs. App-store purchase history is managed separately from local game saves.
2) Advertising and diagnostic information
In games that offer advertising, the included advertising SDKs may automatically process the following information. The actual scope varies by the game's SDKs, operating system, permissions, region, and privacy settings.
- Advertising identifiers, such as IDFA or Android advertising ID; vendor identifiers; and user, device, or installation identifiers generated or used by SDKs
- IP address and approximate location, such as country or region inferred from it
- Technical information such as device model, operating system, app and SDK versions, language, display, and network details
- Ad requests, impressions, views, clicks, app installation, sessions, usage, and advertising performance
- Error, crash, and performance diagnostics, and advertising or tracking preferences
An identifier may be associated with other information even if it does not identify you by name. We therefore do not describe all such information as anonymous.
3) In-app purchases and purchase restoration
In games that offer in-app purchases, we process information needed to verify and restore paid products, such as ad removal, and handle refunds or disputes. This includes product identifiers, transaction or order identifiers, receipts, purchase dates and amounts, and purchase, cancellation, or refund status as needed for those features. Where purchasing services such as Unity IAP are used, they may also process installation, device, session, country, and service-identifier information. Purchase-related events processed by advertising providers in operating their own services are subject to their policies and settings.
When you use Apple App Store or Google Play in-app billing, the relevant store handles the payment. The Company does not ask you to enter credit-card numbers or bank-account details directly in the game for those purchases.
4) Customer support
If you send a request to cs@jellysaurus.com, we receive your sender email address, message, attachments, and any purchase-verification information you provide. Please do not send sensitive information or complete payment-method details that are unnecessary to resolve your request.
In games with a support-email draft feature, device-model and operating-system information may be added to an editable draft. You may change or remove it. The Company does not receive the draft unless you send the email.
2. Purposes
- Maintaining game features and preferences, providing purchased content, and verifying or restoring purchases
- Delivering advertisements, measuring advertising performance, usage statistics, and personalized advertising where permitted
- Diagnosing errors, improving performance and stability, security, and preventing misuse
- Responding to support requests, handling cancellations, refunds and disputes, and meeting legal obligations
Where separate consent is required for processing, we obtain that consent separately. Reading this policy or using the game does not, by itself, constitute blanket consent to all advertising, tracking, third-party disclosures, or international transfers.
3. External Services and Information Sharing
The advertising and purchasing services used across our games are listed below. The SDKs and advertising networks included in each game may differ; the following information applies to games that include the relevant service. Advertising providers may collect information directly through their SDKs or receive information through mediation. Not every installed network necessarily serves an advertisement to every user.
| Service | Main function | Privacy information |
|---|---|---|
| AppLovin MAX | Ad mediation, delivery, measurement, and security | AppLovin Privacy Policy |
| Meta Audience Network | Ad delivery and measurement | Meta Privacy Policy |
| Pangle | Ad delivery, measurement, and diagnostics | Pangle regional privacy policies |
| Unity Ads | Ad delivery and measurement | Unity Game Player and App User Privacy Policy |
| Mintegral | Ad delivery, measurement, and diagnostics | Mintegral Privacy Policy |
| Liftoff Monetize | Ad delivery and measurement | Liftoff Privacy Policy |
| Unity IAP | Purchasing integration, verification, and restoration | Unity IAP privacy overview |
Some advertising providers may combine information with data from other apps or websites for personalized advertising or advertising measurement, subject to your choices and applicable law. Providers are not necessarily processors acting only on our instructions; some process information as independent controllers.
Disclosures by the Company require an applicable legal basis, including consent where necessary. Information may also be disclosed to the extent required by law.
4. Outsourcing and International Transfers
When the advertising and purchasing services in Section 3 are used, information described in Section 1 may be transmitted over a network and processed or stored outside the Republic of Korea. Support emails and attachments may also be processed by external email or storage providers, depending on the services used by the Company.
International transfers require a lawful basis under applicable law. Where separate notice or consent is required, the relevant procedure applies. An advertising-consent choice is not treated as separate consent to an international transfer.
For questions or rights requests concerning outsourcing or international transfers, use the privacy contact listed under “Contact Us” below.
5. Retention
We retain information for the period needed for its purpose and delete it without undue delay when the retention period expires or the purpose is fulfilled and no further retention basis applies.
1) General support requests
General support records are retained for one year after the request is resolved. This covers the email address, correspondence, and information needed to resolve the issue, for follow-up support and reference to the handling history. Unnecessary attachments are excluded.
If a request constitutes a purchase, refund, consumer-complaint, or dispute record subject to the statutory periods below, that statutory period takes precedence over the general one-year period.
2) Purchase, refund, and consumer-dispute records
Where the Company has a duty to preserve transaction records, the following periods apply under Article 6 of the Korean Act on the Consumer Protection in Electronic Commerce and Article 6 of its Enforcement Decree.
| Record | Period | Examples |
|---|---|---|
| Contracts or withdrawal of offers | 5 years | Product and order details; purchase, cancellation, or withdrawal requests and outcomes |
| Payments and supply of goods or services | 5 years | Transaction identifiers, payments, refunds, and provision or verification of entitlements |
| Consumer complaints or dispute resolution | 3 years | Relevant contact details, complaint or dispute, and outcome |
| Representations and advertisements | 6 months | Company product offers, sales terms, and advertising materials |
These examples describe records actually handled in transactions or support; they do not mean that every item is additionally collected from every user. Where billing is handled by an app store, we still retain records required under the Company's applicable statutory duties. The six-month period for advertising materials does not mean that advertising SDK tracking data is uniformly retained for six months.
Statutory records are limited to what is needed for the obligation and are not used for unrelated purposes. Records that must remain after consent is withdrawn are kept separately from other information. The start of each statutory period follows the rules applicable to the relevant transaction or handling record.
Retention reference: Article 6 of the Enforcement Decree
3) Local data and external providers' records
Local game data can be removed using app-data deletion options. Operating-system backups may restore it. Uninstalling the game does not automatically delete information held by advertising providers, purchasing providers, or app stores. Retention and deletion of information managed directly by those providers follow their policies and applicable law.
6. Deletion Procedures
We identify information whose retention period or purpose has ended and delete it unless a separate retention basis applies. Electronic records are deleted so they cannot be recovered or reproduced; printed records, if any, are disposed of appropriately, such as by shredding.
Records subject to a legal retention duty are kept separately for the necessary period and then deleted. Email and attachment retention periods also apply to deletion procedures for mailboxes, document stores, and backups.
7. Your Rights and Children's Information
You or an authorized representative may request access, correction, deletion, restriction of processing, or withdrawal of consent as provided by applicable law. Use the contact details below. We may verify identity or authority to the extent necessary to handle the request.
If a legal retention obligation or another lawful reason limits a request, we will explain the reason. For information managed directly by an external provider, we will direct you to its rights-request procedure. You may exercise these rights in relation to support or transaction information held by the Company even without a separate game account.
Children's information
A parent or legal guardian may raise a concern or deletion request about a child's information. When such a report is received, we will examine the processing and applicable obligations and consider the necessary protection or deletion measures.
8. Automatic Technologies and External Links
Advertising and purchasing SDKs may use device or installation identifiers, local storage, and network communications. Web content in advertisements and external websites may use browser cookies or similar technologies.
Browser settings can manage cookies in web content, but blocking cookies does not stop all app-SDK processing. An external website reached through the Services is subject to that website's privacy policy.
9. Advertising and Tracking Choices
Games that offer advertising provide personalized-advertising choices through their advertising-consent screens or privacy settings. Processing that requires consent takes place after your choice is confirmed, and that choice is saved and applied as the game's consent state. The names and presentation of these options may vary by game, platform, and region.
After any required consent steps, the consent or refusal state is passed to the advertising SDK before ads are prepared. If you decline personalized advertising, the refusal state is passed before ads are requested. You can still play the game when you decline, and ads, including non-personalized ads, may still appear. Ad availability and rewards remain subject to the conditions of the relevant game and advertisement.
On iOS, the operating system's app-tracking permission is separate from the in-game advertising choice. Games that use tracking permissions follow the necessary consent and operating-system permission steps. Whether tracking is allowed depends on your operating-system permission settings.
- Change or withdraw consent through the advertising-consent or privacy settings offered by the relevant game. If you cannot find these options, use the privacy contact below to request assistance. Updated choices are passed to the relevant advertising service.
- On iOS, manage app tracking in Settings → Privacy & Security → Tracking.
- On Android, manage advertising-ID choices in the device's privacy or advertising settings. Names and available options vary by device and operating system.
Limiting tracking or personalized advertising does not necessarily stop processing for ad delivery, security, or diagnostics. Withdrawal does not automatically erase information already processed lawfully; you may request deletion as described in Section 7. In games that offer an ad-removal product, buying it is not a request to erase personal information or a guarantee that all SDK processing stops.
10. Security
We establish and review safeguards such as limiting access to necessary personnel, securing work accounts, controlling access to records, retention and deletion procedures, and personnel training.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@jellysaurus.com.
Dates
Notice date:
Effective date: